Since independence, the Barbados government has made efforts to reform its public service. In 1969 the government abolished the system of local government administration.
The Organisation and Management (O&M) Division was instituted in the Public Service in 1971 when a small unit was set up on a temporary basis within the Establishment Division as a counterpart arrangement for an UN Advisor who had been recruited under UNDP technical assistance to promote a programme of administrative reform in the public service. On the 1st April 1973 a separate O & M Division was permanently established in the Prime Minister's Office.
In the 1980s a significant event in the public service was the creation of the Ministry of the Civil Service. This brought together Government's human resource functions under one Ministry. This meant that Personnel Administration Division and Training Administration Division function under the management of the Ministry.
In the mid 1990s, there was a refocusing of the PSR effort and by 1997 the Office of Public Sector Reform (OPSR) was created. The OPSR is a department, which falls under the Ministry of the Civil Service. Its role is pivotal to the Government's efforts in creating new management systems and processes in Public Departments and Agencies.
The responsibilities/services of OPSR presently include:
Conducting organisational/sectional reviews;
Facilitating strategic
planning exercises;
Assisting in developing
and maintaining Customer Charters and related customer service programmes
and activities;
Assisting in developing
and maintaining Internal Reform Committees; and
reviewing/upgrading of systems; and
Managing the Employee
Assistance Programme (EAP) which provides counseling and support services
to public officers through the services of an EAP vendor (Network Services
Inc.).
All the office's activities reflect its Vision, Mission and Goals.